1. Q:How many pieces of this mat?
A:Dear customer, this set is double layers for 5 seats car, included both front two seat and rear seat mat,have 7 pieces in total ( driver’s seat: Leather*1,carpet*1; passenger’s seat: Leather*1,carpet*1;Rear seat: Leather*1 , carpet*2).
2. Q:Is this mat customized or universal?
A:Dear customer. this mat is 1:1 custom made according the original of every model. so every model makes a different mat. Please have to let us know your car model year and make.
3. Q:How do I know if it fits my car?
A:Dear customer, We are very professional with over 10 years experience in the field of car floor mat. we can custom made almost 95% vehicles.( Both right hand and left hand drive, One row, two rows and three rows vehicles). If you are not sure if it fits your car before you place order, please ask our online pre-sale consulting staff.
4. Q:The picture sample online is not for my car. can I see the mat that is exactly on my model of car?
A:Dear customer, I’m sorry to tell you we just can send you same brand as samples to see how it looks. but we can not send you picture that is exactly on your model of car. Because we can custom made thousands of models of cars. we can not give every model a shot. thanks for understanding.
5. Q:How should I do if it does not fit my car when it comes?
A:Dear customer, please send us some pictures that it is on your car. we will remake it free for you again . we also have free return if you do not want a free remake piece in 15 days from the package delivered.
Free Return Covered countries: (Russia, United States, Spain, France, Brazil, Netherlands, Israel, Poland, United Kingdom, South Korea, Germany, Italy, Canada, Australia, Saudi Arabia, UAE, Chile, Ukraine, Japan, Mexico, Belgium, Czech Republic, Switzerland , Portugal， 24 countries so far)
Important to Know, Steps to place an order:
step1. Please select the color you want;
step2. Must tell us your car Model Year and Make in Massage Box or Note to seller;
step3. If you want a custom logo on borders, please contact our customer staff