Frequently Asked Questions

    <p><strong>How to search products?</strong></p>
    <p>Search for products by entering the product name or keyword into the <em>Search Bar</em> at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.</p>
    <p><strong>How are shipping costs calculated?</strong></p>
    <p>Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please <u><a href="/contact-us/">contact us</a></u> directly.</p>
    <p><strong>What is Buyer Protection?</strong></p>
    <p>Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.</p>
    <p>You are protected when:</p>
    <ul>
        <li>The item you ordered did not arrive within the time promised by the seller.</li>
        <li>The item you received was not as described.</li>
        <li>The item you received that was assured to be genuine was fake.</li>
    </ul>